SmallBizGenius Analysis

Zohaaroma receives mixed reviews, with customers praising the quality and longevity of their fragrances, while others report issues with communication and shipping. The company specializes in providing affordable alternatives to high-end perfumes.

Category Breakdown

Scores based on analysis of 4 recent reviews

Product Quality

8.5/10

Reviewers generally praise the quality and accuracy of Zohaaroma's fragrance dupes. Customers note the scents are very close to the originals and long-lasting, with one reviewer mentioning a strong scent even after several days.

3 reviews mention this

Customer Service

3.0/10

A recurring issue is the lack of communication from Zohaaroma after purchase. Customers report not receiving responses to emails and experiencing difficulty getting updates on their orders.

2 reviews mention this

Shipping & Delivery

4.0/10

Some customers have experienced problems with shipping, including delays and lack of movement after purchase. One reviewer described it as the "worst online shopping experience" due to shipping issues and poor communication.

2 reviews mention this

Pros & Cons

What Customers Love

High-quality fragrance dupes Mentioned 3x
"Amazing scents, very close to the original when it comes to dupes."
Long-lasting scents Mentioned 1x
"a massivley long lasting twist on Elysium"

Common Complaints

Poor communication and lack of response to emails Mentioned 2x
"They do not answer to emails."
Shipping delays and lack of updates Mentioned 2x
"No shipping movement almost 5 business days after purchase."

Common Questions About Zohaaroma

Answers derived from customer review patterns

Is zohaaroma legit and trustworthy?

Zohaaroma has a mixed reputation based on limited reviews. While some customers praise the product quality and scent accuracy, others report significant issues with communication and shipping. The lack of responsiveness to emails and shipping delays raise concerns about reliability. Potential customers should proceed with caution and be prepared for possible communication challenges, despite the positive feedback regarding the fragrances themselves.

Based on 4 reviews

Does zohaaroma have good customer service?

Customer service appears to be a weak point for Zohaaroma, according to the available reviews. Multiple customers have reported a lack of response to emails and difficulty getting updates on their orders. This lack of communication can lead to frustration and a negative shopping experience. While some customers may have positive interactions, the overall trend suggests that customer service is an area needing improvement.

Based on 2 reviews

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